How to level up your Luno rewards

Who can use this feature?

Rewards are currently not available to Luno customers in the UK. Referrals are not available in Uganda or in any countries in Europe besides France.

illustration of a trophy with the bitcoin logo inscribed on it

Luno rewards your loyalty. Each new month that you buy or sell crypto counts as progress towards your next level – no need to invest consecutively. Earn even more Bitcoin by referring friends and family. Start accumulating active months and cash in on bigger rewards today.

How do I level up?

There are a total of three levels:

Level 1 - Once you’re signed up and verified

Level 2 - Buy or sell once a month for a total of 6 months

Level 3 - Buy or sell once a month for a total of 12 months

Once you’ve met the qualifying criteria, you’ll be notified of your new level. Your rewards will be paid out to you 90 days after the person you referred buys some crypto.

Note

Once signed up and verified, the person you referred must buy the specified amount of cryptocurrency on Luno in order for you both to receive the Bitcoin reward.

Here’s all the legal stuff you need to know about earning rewards with Luno.

Remember that active month records and transactions towards reward levels are monitored based on the UTC +0 timezone, regardless of region.

How do I refer someone and get rewarded?

  1. Navigate to the Rewards screen on the Luno app or website

  2. Select REFER FRIENDS and share your unique code with them

  3. They sign up, enter your unique code, and buy the specified amount of crypto

  4. You’ll both get rewarded with crypto relating to your reward level

You can keep track of how many people you've referred and pending rewards in the Rewards tab on the Luno app or website.

Note

Rewards will expire after 3 months, if unclaimed. We urge you to visit the Luno app regularly to check when your Bitcoin is ready to claim.

Referral amounts

As a Luno customer, you'll receive the following referral reward amounts depending on your rewards level.

Level 1

Level 2

Level 3

$35 in Bitcoin

$50 in Bitcoin

$75 in Bitcoin

Level 1

Level 2

Level 3

Rp 20,000 in Bitcoin

Rp 40,000 in Bitcoin

Rp 80,000 in Bitcoin

Note

Indonesian customers can refer a maximum of five people.

Level 1

Level 2

Level 3

RM 25 in Bitcoin

RM 50 in Bitcoin

RM 75 in Bitcoin

Level 1

Level 2

Level 3

₦1,000 in Bitcoin

₦2,000 in Bitcoin

₦3,500 in Bitcoin

Level 1

Level 2

Level 3

R50 in Bitcoin

R100 in Bitcoin

R200 in Bitcoin

Note

When signing up with a referrer’s invite link, you’ll still need to enter the referrer’s code within 14 days of signing up in order to receive the reward.


Frequently asked questions

Unfortunately, neither of you will receive your free bitcoin reward if they don’t buy the specified amount of crypto.

This differs depending on your country. You’ll find the exact amount by selecting HOW IT WORKS on the REFER FRIENDS screen.

It could be that the person you referred is not a new customer, did not buy the specified amount of crypto, or did not use your unique referral code within 14 days of signing up. If you think we made an error, please contact us.

For the month to count towards your level-up, you must buy crypto or sell crypto at least once in that month.

No, we understand that your financial situation and crypto appetite might change from time to time. You won’t drop down a level or lose any months of progress, even if you take a break from transacting on Luno.

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