Which documents can I submit to verify my source of funds?

As part of Luno’s KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance measures, we may ask some customers to provide documentation demonstrating how they fund their Luno accounts. Here’s some guidance to help you through this process.

Accepted documents

You can provide us with any of these documents in PDF format. If you have multiple streams of income, you can submit more than one document.

• Salary advice slips

• Employment contract

• Business income statements

• Investment receipt/note/statements

• A sales agreement for a property or business

• Income tax return statement

• Pension or social benefits statement

• Rental agreement(s) with tenant(s)

• Allowance/scholarship letter

• Offer letter

• Government subsidy approval

• A copy of a testament, liquidation and distribution account, deed of donation, or a letter from an administrator or executor confirming an inheritance, gift or donation

• Any other relevant documents which support your source of funds for deposits into your Luno account

Document requirements

When you provide supporting documents, we ask that you please make sure they meet these requirements:

• Documents should reflect your source of funds in amount/value

• Documents should not be older than 3 months

• Documents should be provided in PDF format with an official bank or financial institution header

• Documents proving ownership of the account should be in full format

• Documents should not be tampered with (for example, do not black out information)

• Screenshots from banking apps or of unverified application forms are not acceptable

• Unverifiable documents and application forms will not be accepted

If we’re not able to accept your document, you’ll need to resubmit, which will delay this process.