I think someone's in my account

If you notice any account activity that wasn’t initiated by you or suspect your account has been hacked, here’s what to do:

  1. Report the suspicious activity to us immediately by using the button below.

  2. You'll be redirected to a form to provide us with more details.

  3. On the form, we'll ask if you'd like to temporarily lock your account. This means that neither you nor anyone else will be able to make crypto sends and local currency withdrawals for 7 days.

  4. Once we receive your report, our support team will investigate and help secure your account.

Note

Temporarily locking your account will disable crypto sends and local currency withdrawals for 7 days. We recommend that you do this to make sure your crypto is safe while we’re investigating.

 

Report suspicious activity

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