Capitec Pay is a fast, safe way for Capitec customers to fund their Luno portfolio, instantly. Deposits are processed via a secure gateway, and all critical authentication happens directly within your Capitec banking app.
To deposit, start the transaction in the Luno app. You'll be directed to the Capitec platform to securely confirm the payment using your banking details or biometrics. Once approved in the Capitec app, the money is allocated to your Luno wallet immediately, allowing you to start investing right away.
Account linking requirements
Stitch has integrated Capitec Pay into its platform, so linking your account will work slightly differently:
- You must sign in to your Capitec banking app and approve the linking when prompted.
- There is a once-off fee of R1.00, which will be subtracted directly from your bank account to link the account.
- Instant deposits from Capitec via Stitch are currently available for South Africans only, as your South African ID number is required for authentication.
- Your Luno account must be verified to Level 2 or above before you can successfully link your Capitec account.
How to deposit with Capitec Pay
- Open Luno and select Portfolio
- Select your ZAR wallet and tap Deposit
- Choose Capitec Pay from the list of payment methods
- Enter the amount you’d like to deposit, then select NEXT
- Confirm the deposit amount and fee, then you’ll be redirected to a secure screen
- Approve the payment via a push notification in your Capitec banking app
All done! Your funds will be instantly credited to your Luno account once you approve the payment.
Fees and limits
| Detail | Capitec Pay |
| Deposit fee | 1.25% per deposit up to R1,000 and R9 per deposit over R1,000 |
| Instant transfer limit | R100,000 maximum per transaction |
| Settlement time | Instantly, once payment is approved |
Frequently asked questions
Do I need to link my Capitec account to Luno?
Capitec customers are only required to link their account once for instant deposits. A once-off fee of R1.00, will be subtracted directly from your bank account to link the account.
Is Capitec Pay safe?
Yes. Capitec Pay is safe because it allows secure payment approval via your Capitec app using your mobile number, preventing the sharing of sensitive card or login details with merchants.
How long does it take for deposits to reflect?
Capitec Pay deposits are instant once you approve the payment in your Capitec app.
Will I be charged a fee?
The deposit fee for Capitec Pay is 1.25% per deposit up to R1,000 and R9 per deposit over R1,000.
Is there a deposit limit?
The deposit is R100,000 per transaction.
What happens if my deposit fails?
If a deposit fails, you’ll see a clear error message in the Luno app. We provide in-app guidance on how to recover from the failure, depending on the reason for the failure. If you continue to experience issues, please contact our support team.
Can I use Capitec Pay for withdrawals?
No. Capitec Pay is currently only available for deposits into your Luno wallet. Withdrawals will continue to work as before.