We regularly evaluate the digital assets supported on our platform to ensure they meet our standards for operational performance, security, regulatory compliance, and market liquidity.
When an asset no longer meets these listing standards, or due to regional regulatory changes, platform support for that asset may be discontinued in specific regions.
Below is the schedule of active and upcoming asset delistings.
Active delisting schedules
1. Loopring (LRC) — Indonesia, Malaysia, Nigeria, and South Africa
Following the permanent shutdown of Loopring’s underlying network infrastructure, LRC no longer meets our listing standards. Support for LRC will be discontinued for customers registered in Indonesia, Malaysia, Nigeria, and South Africa.
| Date | Phase | What happens? | What you can do |
|---|---|---|---|
| 28 September 2026 | Deposit Cutoff | Incoming LRC deposits will be turned off. | Hold off on sending any new LRC to your account. |
| 8 October 2026 | Exchange Trading Halt | Spot order book trading pairs for LRC will close. | Review and cancel any active orders. |
| 8 October - 2 November 2026 | Grace Period | Extended window for Instant Sell and external withdrawals. | Use Instant Sell or send your LRC to an external wallet. (Note: LRC sends aren’t available in Indonesia) |
| 11 November 2026 | Auto-Conversion & Sunset | Any remaining LRC balances will automatically convert to your local fiat currency at market rate. The wallet will then be removed from your app view. | Sit back - any remaining balance will convert to your local currency (IDR, MYR, NGN, or ZAR) automatically! |
2. xStocks (HDx, MAx, WMTx) — Nigeria and South Africa Only
Platform support for HDx, MAx, and WMTx will be discontinued for customers registered in Nigeria and South Africa.
| Date | Phase | What happens? | What you can do |
|---|---|---|---|
| 1 October 2026 | Buy Cutoff | The ability to buy these assets will be turned off. | Please avoid buying these tokens from this date onwards. |
| 8 October – 2 November 2026 | Grace Period | Extended window for selling. | Sell your tokens if you don’t want them automatically sold on 11 November. |
| 11 November 2026 | Auto-Conversion & Sunset | Any remaining balances will automatically convert to your local fiat currency at market rate. The wallets will then be removed from your app view. | Sit back - any remaining balance will convert to NGN or ZAR automatically! |
What happens during a delisting?
When an asset is scheduled for removal in your region, the process follows four standard phases:
- Deposit cutoff: We’ll no longer support incoming blockchain deposits (receives) for the asset Deposits sent after this time cannot be credited automatically and may be unrecoverable.
- Trading halt: Spot exchange order books and trading pairs close. We’ll automatically cancel any active or open orders for the asset.
- Grace window: You’ll have a dedicated timeframe to sell the asset yourself if you prefer not to wait for it to be sold automatically when support ends. Alternatively, you can send it off-platform, if sends are available for the asset.
- Final sunset & auto-conversion: Don't worry, your funds are safe! Once asset support ends, any remaining balance is automatically converted to your local currency (such as IDR, MYR, NGN, or ZAR) at the current market rate.
Frequently asked questions
How do I know if a delisting affects me?
You should receive advanced notice from us via email or app notifications.
What happens if I don't withdraw or sell my tokens before the cutoff?
You will not lose your funds. Any remaining balance on the final sunset date will automatically convert to your local fiat currency at market rate.
Can I still access my transaction history after a wallet is removed?
Yes. Although the wallet will no longer appear on your main dashboard, your complete transaction history remains available under your account statements for auditing and tax purposes.