Chat with us instead of using email

  • Updated

We'd like to try and solve your issue over chat instead of email.

How to start a chat

If you're already signed in If you're not signed in

Our chatbot Toshi will pop up on this page to get you started. 

Alternatively, press the blue chat icon Screenshot 2026-10-27 at 12.04.09.png in the lower corner of the screen to begin a chat. 

Follow these steps to begin a chat: 

What to do next

Give Toshi as much detail as possible about the problem you're facing, and answer any follow-up questions to help narrow down the best solution. Toshi will assist you with solving your issue. 

Human support

If human support is needed and a member of our team is available, Toshi will pass along all the details you've provided to a support associate who'll help you further. 

 

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