To close your Luno account, you’ll need to complete a request form to notify us to start the account closure process. When you're ready, select CONTINUE WITH REQUEST below and fill out the form, and we'll get in touch with you to start the account closure process.
Note
Before you close your account, do any of these apply to you?
To close your account:
- Make sure that you have a balance of zero in your local and cryptocurrency wallets
- Complete the request form, which will notify us that you want to close your account
Once your request has been received, the support team will contact you.