Once you’ve verified your identity, you’ll be able to add a bank account to your Luno wallet as a beneficiary. This will be used to process withdrawals from Luno to your bank account.
Please take note of the bank account requirements before adding the bank account or requesting a withdrawal. Specifically, you can only add bank accounts that are in your name.
To add your bank account, follow these steps:
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Open the Luno app and sign in
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Select Wallets from the menu
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Select Withdraw on your local currency wallet, and then Add new bank details
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On the Add new bank details screen, enter all the relevant details, and select NEXT
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Lastly, confirm that the bank account is your own bank account on the pop-up
Success! You'll now be able to successfully withdraw money from your Luno wallet.
Note
You can only withdraw funds to a bank account that is in your own personal name.
Removing your bank account
To remove a bank account from Luno, follow these steps:
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Open Luno app and sign in
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Select Wallets from the menu
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Open your local currency wallet and select Withdraw to see your linked bank accounts
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Depending on which platform you’re using, you’ll either swipe left or select the three dots to delete the account
Important note for our UK/EU customers
Before you can withdraw money from your local currency wallet, you'll first need to make a deposit from your bank account - so we can add it as a beneficiary for withdrawals. This will confirm that the bank account is in your name, so that we can process your withdrawals correctly, as per our terms of use.