A guide to Luno Priority rewards in Indonesia

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Does this apply to me?

Luno Priority is only available to Luno customers registered in Indonesia.

Luno Priority is an exclusive VIP service that offers premium benefits and rewards to help Luno’s loyal customers maximise their crypto journey.

How does it work?

Luno Priority is a tier-based program that rewards you based on the volume of crypto transactions in your Wallet. To maximize your rewards, simply meet the minimum transaction requirements and increase your transaction amounts to reach the criteria for the next tier.

The greater your transaction volume, the more cashback, bonuses, and other premium services you'll receive from Luno.

Tip

Head over to Luno Priority under the Profile menu to view your Priority rewards status and see what the requirements, benefits and rewards are for each tier level.

How are the rewards calculated?

Calculated transactions are recorded starting from the 1st of the month at 00:00 WIB (GMT+7) until the last date of that month at 23:59 WIB (GMT+7).

Your tier and the rewards you receive depend on the volume you transact in your Wallets each month. This includes Bundle and multibuy transactions.

Note

Transactions on the Luno Exchange are not included in the cashback calculation.

How do I join?

To join, you only need to meet one requirement: a monthly transaction volume of at least IDR 100,000,000 in your Wallets.

For example, if someone buys IDR 50 million worth of crypto, sells IDR 30 million, and tops up their bundle with IDR 20 million, the transactional volume of their Wallets would add up to IDR 100 million. This puts them into the Gold Priority tier.

Once you’ve met the requirements, our relationship manager will contact you with more information.

Tip

Visit this article to view the full Terms and Conditions for Luno Priority.


Frequently asked questions

Yes, but only for Indonesian customers.

On the 1st of each month, your achievements will be recalculated. Your achievements in the previous month will not be included in the calculation for the following month.

If you are eligible for rewards, you will be notified via email with your voucher codes within 7-14 days.

They might change every 3-6 months. Any changes to the upcoming month's benefits will be communicated to you in advance. Rewards will never change mid-month.

Transactions made on the Luno Exchange will not be included as a transaction for Luno Priority rewards calculations.

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