Once you’ve fully verified your Luno account, you can use vouchers to make Naira deposits.
When you want to make a deposit, you’ll first buy a voucher and then redeem it on Luno. Once redeemed, we’ll add the funds to your NGN wallet.
Keep in mind
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You can only make deposits from a bank account registered in your own name. Deposits from anyone else's bank account will be automatically reversed
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Your voucher details will be sent to the email address and mobile number linked to your Luno account, so check that those details are correct
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You’ll need to use a Nigerian phone number to redeem your voucher. Here's how to update your mobile number
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Before redeeming a voucher, make sure that your bank account is active and that the transaction limits set by your bank are high enough to support your voucher amount
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If you're having trouble with your voucher, you’ll find the help you need in this article: I have an issue with my voucher in Nigeria
How to deposit
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Go to your NGN wallet then select DEPOSIT
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Select the CREATE VOUCHER button
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If you haven’t used vouchers with Luno before, you’ll see some screens introducing you to voucher payments. Press NEXT to continue
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Enter the amount you’d like to deposit, then select NEXT
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You’ll see a screen confirming the amount and fee. Select PAY FOR MY VOUCHER
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On the webpage that opens up, you can make a card payment or a bank transfer. Once the payment is successful, your voucher details will be sent to your Luno email address and phone number
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On the 'Redeem your voucher' screen, enter the voucher details you received, then select NEXT
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Lastly, enter the six-digit code sent to you via SMS and email
Success! The funds will be added to your NGN wallet within a few hours so you can buy crypto.
Frequently asked questions
You’ll pay a 2% fee for deposits.
The deposit fee is deducted from the amount you’re depositing.
Your maximum limit will vary between ₦ 200,000 and ₦ 10 million per voucher, depending on your verification level. You’ll see your limit when entering the amount you want to deposit or withdraw.
To increase your limit to ₦ 5 million, go to Profile, select Settings, then Verification to complete your profile by providing more info about yourself.
If your limit is already at ₦ 5 million and you want to increase it to ₦ 10 million, you’ll need to undergo an enhanced due diligence process to upgrade your verification to Level 4. Contact us to get started.
Vouchers expire after one year. If you haven’t redeemed a voucher after one year, it’ll be refunded to your account.
We investigated various options to restore deposits in Nigeria. It was important for us to find a trusted payments provider who takes customer protection and compliance regulations as seriously as we do, and we’re confident that we’ve found this with our current solution. We believe that this is the safest and easiest-to-use solution we can offer to you at this time.
No. If you’ve made a bank transfer or a card payment to buy a voucher from your DEPOSITS screen, you need to redeem that voucher to deposit funds only.
No, only vouchers created using your Luno account will work with Luno.