If you have the Luno app installed on your mobile device, you can receive push notifications, as long as they’re enabled.
Push notifications greatly improve the security of your Luno account. When enabled, you'll receive a push notification in one of the following instances:
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To inform you of recent activity on your Luno account, like a new sign in
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Containing a 6-digit OTP required when signing in - if you have a trusted device and don’t have two-factor authentication (2FA) enabled
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Asking you to authorise specific actions on your Luno account, if you have a trusted device
Tip
Not sure how to set up 2FA? Read this article to learn how to set it up.
Want to know how to make your mobile phone a trusted device? Read this article to learn how to enable it.
How do I enable push notifications?
You can enable push notifications very easily from your phone settings.
Here's how
Android devices
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Open your phone’s Settings app
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Select Apps & notifications, and then Notifications
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Under Recently sent, find apps that recently sent you notifications. To find more apps, select See all
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Select Advanced, and turn on notifications for the Luno app
Tip
If you don’t see Recently sent, you’re most likely using an older Android version. Instead, select App notifications and then the Luno app to enable notifications.
Apple devices
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From your phone’s home screen, select the Settings app
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When open, select Notifications
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Scroll down, look for the Luno app, and select it
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At the top of the screen, toggle Allow notifications to the ON
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Choose your options for how you want to receive push notifications
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Choose the alert style you want to receive when your device is unlocked