How do I make a deposit in Uganda?

Luno Uganda flag icon

Note

Deposits and withdrawals are currently unavailable in Uganda. Learn more about paused deposits and withdrawals.

Before making a deposit so that you can buy cryptocurrency, we'll have to find out a little bit more about you (aka verifying your identity).

Once your identity has been verified, you can proceed to make a deposit to your Ugandan Shilling (UGX) wallet. It may take up to two business days for your money to reflect in your UGX wallet.

Here's how to make a deposit

  1. Sign in to the Luno app and select Portfolio from the menu
  2. Select your UGX wallet, and then DEPOSIT
  3. Enter the amount you’d like to deposit and select NEXT
  4. On the next screen, Luno’s bank account details, as well as your deposit reference (starting with BX or LN), will be displayed to you. Use these details to make your deposit on your bank’s mobile app, online banking, agent banker, or over the counter

    screenshot of Luno's banking details for deposits in Uganda
  5. Lastly, make the payment at your bank to finalise your deposit

You can also buy a set amount of cryptocurrency - or specify your own amount - by tapping the desired amount on the Home screen. If you already have a balance in your UGX wallet, you will be able to instantly buy cryptocurrency. If not, you will be prompted to first make a deposit.

Keep in mind

It’s important to always use your unique reference number when making your deposit. Use your unique reference number as the only entry in the narration, message, or purpose of funds fields when making the deposit at your bank. Don’t enter anything else apart from your unique reference number, as it will cause unnecessary delays in your funds reaching your wallet.

Deposits should only be made from a bank account in your own personal name. Deposits from any other bank account (third-party deposits) will be reversed.

Note

For some bank channels, you may not be able to enter your unique reference number. If this is the case, immediately take a screenshot of your deposit confirmation message, and send it through to us.

If you make your deposit at Stanbic Uganda, it will reflect in your UGX wallet the same day. For deposits at all other banks, please allow two business days for your deposit to reflect. If it takes longer than that, please contact us.

Share this article

Did this article help?

Thank you!

We value your feedback