How do I update my email address?

Updating the email address linked to your Luno account is easy to do by following a few simple steps.

Here's how to change your email address

Step 1: Change your email address

1. Sign in to your Luno account with your email address and password

2. Select Profile from the menu and scroll down to Settings

3. Select Email from the options

4. On the Manage your emails screen, select Add new email

5. Enter your new email address and select NEXT

Step 2: Authorise and finalise the change

You’ll need to authorise the email change so that we can verify that you did, in fact, initiate making this change. You’ll receive an authorisation request via either:

• Push notification - if you have a trusted device

• SMS - to the existing mobile number linked to your account

• Email - to the existing email address linked to your account

Following the request will open an authorisation screen, where you can choose to approve or deny the change.

Once authorised, you will have successfully added a new email address to your Luno account. A verification email will then be sent to your newly-added email address. Click on the link in the email to verify your new email address. Once verified, follow these steps:

1. Go back to Profile and scroll down to Settings

2. Select Email from the options, and select your new email address

3. Click on the three dots next to your new email address, and select Make primary

That's it! You’ve successfully updated your email address.