Finding your way around the Luno app

Your home screen is a great place to get started. Here, you’ll get a comprehensive glance at how your favourite cryptocurrencies are performing, transact with any crypto coins you’re interested in, create Price Alerts, access Luno Pay (available in South Africa only), or switch your view to the Luno Exchange.

How to view the price of different coins 

Let’s break it down! Each icon below the graph represents one of the coins you can buy or sell on the Luno app. By default, you’ll have Bitcoin (BTC) and Ethereum (ETH) coins on your home screen.

Tapping on each coin’s icon will show you its price information. You’ll also see the option to buy it by choosing your desired amount and then selecting the BUY button.

To view past prices, choose the timeframe and the coin prices will automatically be shown. You can even select the type of coin category you'd like to see.

How to set price alerts or switch to the Exchange view

Select the three dots on the top right-hand corner to see the price of a single unit of the coin you selected in USD. This menu is also the access point for setting up Price Alerts and switching to the Luno Exchange screen/platform.

The world of crypto is constantly evolving and there’s always something to discover. But with so many sources and opinions floating around, it might be difficult to know where to start, who to trust and what to believe. Luno aims to make all that information clear and easily accessible to you.

Keen to learn more and keep up to date with what’s going on in the crypto space? The Explore page is the perfect place to level up your knowledge.

Here you can invest, learn and get the latest news by tapping the appropriate section at the top of your screen.

This screen gives you a view of all your wallets and their balances - essentially, it’s where all your money resides. You can buy, sell, stake (in certain supported countries) and more.

At the top of your screen, you’ll see your Combined Wallet Value represented in your local fiat currency. This figure is calculated by tallying up the total values of all your wallets - fiat and crypto - according to the current rate of exchange.

The  icon in the right-hand corner links you to your profits and losses screen, where you’ll get a view of the total profit or loss you’ve made over a set period of time.

Ready to transact? Select BUY to make your first purchase. This will give you a list of crypto options available for you to buy.

Want to expand your portfolio? Select Create a crypto wallet and choose the cryptocurrency you’d like to add. Each wallet view has the same option to buy, sell, send, and receive.

Did someone say free Bitcoin? Luno rewards you for referring friends and family.

Select REFER A FRIEND to share your unique referral link via social media or directly to a friend. Curious about the nitty-gritty? Selecting HOW IT WORKS explains exactly how these rewards work so you can get earning.

Ready to level up? Luno also rewards you for your time with us, and you can cash-in by accumulating active months to earn increasing amounts of Bitcoin through referring friends and family to Luno. Select REWARD LEVELS to see your current level and how much you earn per referral.

If you’re lucky enough to have a promo code or a friend has referred you, select Enter a code in the top right-hand corner to apply it.

The profile screen is your control centre and makes it easy to update your account information, change your preferences, and customise your Luno experience. At the top of your screen, you’ll be greeted by all your notifications. These will pop in whenever there’s activity on your account, including sign-ins and transactions.

Let's take a deeper look into each of the sections and what you can expect to find.

Security

We’re big on security and have fantastic features to keep your crypto safe. Make changes to how you sign in to Luno, how you access your account and secure your transactions in this section.

You’ll be able to change your password, enable or disable 2FA, toggle on your touch ID and app lock, as well as manage devices.

Refer and earn

(Not available in the UK). Here's where you'll access your rewards page to refer friends, view the reward levels or redeem a promo code.

Settings

Here’s where you control and adjust your personal preferences and account information. You can change your name, email and cellphone number or adjust your country, language and communication preferences to suit your needs.

You’ll also be able to view your verification level and manage your Luno Exchange preferences.

Luno Labs lets you try out new features before they’re released to everyone else. To join our community of insiders, simply toggle it on to enable it.

Help

Having trouble? We’ve created a comprehensive directory of information to help you along your journey with Luno.

Our Help Centre is organised into categories to make finding the answers you need as simple as possible. Navigate this section by scrolling down and selecting the topic that best applies to the question you need answered or the information you’re looking for.

Should you find yourself needing to, you can also report suspicious activity by navigating to the bottom of this page, selecting REPORT SUSPICIOUS ACTIVITY and choosing the reason that best applies to you.

Price Alerts

Interested in the performance of particular coins? Setting up price alerts allows you to be notified when the price rises above or dips below a certain threshold.

You’ll be able to create alerts that notify you of changes in the price of a single unit of a coin. Choose the value in your local currency then specify whether you want to be alerted when it’s less than or more than a certain amount, as well as how often you’d like to receive alerts.